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Frequently Asked Questions

What is Canvsly?

Canvsly (pronounced canvas-ly) is a platform to help you capture, organize, share your child’s precious artwork, so you can cherish them anytime, anywhere forever.

When will I get an Android or web version of canvsly?

We have plans to build out an Android app that will support phones and tablets in the coming months. We also have a new website planned where you will be able to access canvsly from any web browser on any device including your Mac or PC. Please send an email to support@canvsly.com, so we know how many of you are craving for it and will work faster and harder to get it out real quick!!

What are badges?

Our goal at Canvsly is not only to help you save your children’s artwork but also appreciate and encourage creativity. Badges are our way of rewarding, appreciating and encouraging your child’s creativity/artwork.

How do I pick multiple artworks to print onto different products in the catalog?

Easy!!

  1. After you tap on proceed of the welcome screen, you will be directed to a “Select Artwork” screen where you will be able to pick one or more artworks to print.
  2. Tap Next
  3. Pick the 1st product you need
  4. It will default with the first artwork you picked
  5. If you want a different artwork, just tap “change image” and it should take you all the artworks you selected
  6. Pick the one you want and “Add to cart”
  7. Tap on “Add New item to your cart” and pick the next product
That’s it! You have just ordered multiple artworks on different products

How is this different from the other photo apps?

In a lot of ways, but here are a few reasons why Canvsly is different

  1. You don’t want to mix your pictures and your child’s artwork together. Imagine you have pictures of food/wine/buildings and then your child’s artwork…nahhh!
  2. This app has been built with your child and their artwork in mind
  3. Canvsly is private by default. You control the audience to share the artwork with.
  4. Every child has his/her own space/albums/artworks
  5. Organize the artwork across your children’s timelines so they can look back and enjoy it as they grow
  6. You can instantly share the artwork with your loved ones by inviting them to your private circles
  7. You can instantly convert their precious artwork into keepsakes and gifts. You can now make original handmade gifts and send them to all your loved ones!
  8. We promise you it will be a very rewarding experience, unlike any other!

Can I select a group of images to share all at once?

Not at this time, but you can share them one at a time very easily.

How do I add my children to the app?

Its very simple – If you are using it for the first time, just click on the artist icon on the screen and it will take you to the Add Artist screen, where you can add your child’s information and click done. That’s it you have just added your child. For additional children just click on the + icon on the top right hand corner of the page.

On what devices can I use Canvsly?

Canvsly currently works with iPhone 3GS, iPhone 4,iPhone 4S, iPhone 5, iPad Mini, iPad 3rd and 4th gen, and iPod Touch 4th and 5th gen.

How do I upload artwork?

There are a couple of ways.

  1. You can use the camera from the app to capture the artwork
  2. If you already have taken a picture of the artwork and have it in your device then just go to the camera roll and upload it.

Who can see my child’s artwork?

Canvsly is private by default. You control the audience to share the artwork with.

Can I convert my child’s artwork into keepsakes or gifts?

Yes! Your child’s handmade artwork can be a great gift for your family and friends. Give it as a gift to grandma or grandpa; give it as gift for your child’s friend’s b’day or as return gift for your own child’s b’day. What better than an original handmade gift!! We have partnered with Fujifilm to bring you about 25 different products to select from. Just go to shop, select the artwork(s), pick a product and place order.

What is Activity and why don’t I see anything there?

Activity is where you would see your friend’s artworks. You will start seeing activity or artworks from others as soon as you are invited to their circle.

Can I download canvsly on an iphone 3 or ipad 1?

Flash News!! You are living under a rock my friend!! It’s time to upgrade. On a serious note, there are certain functionalities that could have been built only on ios 6 or above.

What is Account Share?

This is a very cool feature where you and your partner i.e. the mom and dad can share the same canvsly account. Why? So it doesn’t matter who adds the child or an artwork it all goes into the same account.

Can I share the artwork on Facebook or other social media?

Yes, you can share the artwork via Facebook and Twitter. We will be adding other social media options soon. You can also share the artwork via email.

Do you ship internationally?

Currently we ship to United States destinations only (including APO/FPO military addresses). If you would like to order a product and live outside this area, please email support@canvsly.com and we can help you.

What are these rewards that show up and how do I redeem them?

Our goal at Canvsly is not only to help you save your children’s artwork but also appreciate and encourage creativity and so we have worked out a rewarding system with Kiip just for you. Canvsly and Kiip together determine a certain milestone where you will be rewarded. Kiip works with brands like Pepsi, Disney, Amazon, Skittles, American Apparel etc. to bring you awesome rewards. We told you it would be a rewarding experience ;-)

Didn't find the answer you were looking for? Email us at support@canvsly.com and we will get back to you ASAP!
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